susan@morganteam.com | (859) 512-6430
Susan Morgan Photo

Susan Morgan

Branch Manager · NMLS #62825

186 clients rated their experience. Here’s every word.

Here’s what buyers, homeowners, and agent partners say about working with us.

4.97
★★★★★186 reviews · 98.4% five-star
★★★★★Google ↗

Susan and her team made the entire process very easy. They use technology to help with the steps of applying and use real human connection to make sure the borrowers know exactly what is going on with the entire process.

Kim DehlingerJun 2026
★★★★★Google ↗

Did really well providing me with options and best path forward for my situation. Highly Recommend

JMay 2026
★★★★★Google ↗

Willing to go above and beyond to help with timelines, questions, and different scenarios. Always very responsive and communicative. Easy to use portal and instructions were always clear. Will use again and would highly recommend. Update: used to refinance and experience was just as good.

Alex AustinApr 2026
★★★★★Google ↗

Susan was great throughout this entire process. I highly recommend using Susan!

Brad JenningsApr 2026
★★★★★Google ↗

Susan Morgan was an incredible resource and partner throughout my homebuying journey. She not only answered all of my questions, but also provided the insight I needed to make confident, informed decisions about both financing and finding the right home.

Elizabeth KruetzkampApr 2026
★★★★★Google ↗

As a first time home buyer navigating the mortgage process Susan Morgan and her team were absolutely phenomenal. They were knowledgeable, informative, and incredibly responsive. They guided me through every step of the process and even calmed my nerves when I felt overwhelmed by the process. Highly recommend to make your home buying process seamless and enjoyable!

Brooke MeierApr 2026
★★★★★Google ↗

Susan and her team at Union Home Mortgage was very helpful and experienced while going through the process of getting a home loan for a house.

Ryan ChambersMar 2026
★★★★★Google ↗

Susan is great to work! My mortgage process was smooth and straightforward thanks to her.

Adam FlynnOct 2025
★★★★★Google ↗

A great team to work with who is happy to answer any questions and clarify details with your home loan. Our home journey took a long time, and Susan was so patient and helpful through all of it.

Erin Kratzer-KellySep 2025
★★★★★Google ↗

Susan worked hard for months for us to get our dream home! She answered every phone call, text and question! Without Susan and her team we would not be in our dream home today!

chana youngAug 2025
★★★★★Google ↗

They were a great group to work with! They were very thorough and kept us updated with every step!

Micah LiessJul 2025
★★★★★Google ↗

Susan and her team were great to work with throughout the mortgage financing process. They kept us up to date with each step and made sure we were ready for closing. Highly recommend!

Amy TeipelJul 2025
★★★★★Google ↗

If you are even thinking about applying for a mortgage, trust us—you want Susan by your side. This is our second time working with her! She is nothing short of extraordinary. From the very first conversation, Susan brought a level of professionalism, knowledge, and dedication that instantly set us at ease. She was meticulous with every detail, patient with every question, and always one step ahead, guiding us through each part of the process with calm confidence. But what truly sets Susan apart is her heart. She treated us with compassion and care that went far beyond what we ever expected from a lender. She understood our situation, believed in us, and never once made us feel like just another file on her desk. She was our advocate, our expert, and our steady hand through it all. This home—this dream—would not have happened without her. We could never thank her enough. If we could give her a million stars, it still wouldn’t be enough. Susan isn’t just the best—she’s the only one we will ever recommend. Call her. You’ll wonder how you ever thought about doing this without her. SUSAN, you are incredible. Oh and a big shout out to Erin! She is equally as amazing! What a team! Thank you, thank you, thank you! <3

Teresa LETTOJun 2025
★★★★★Google ↗

From the first conversation I had with Susan I immediately felt at ease because she is very knowledgeable about the loan process. I am a first time homebuyer so I deeply appreciated her explaining each step of the process. Buying a home, at least for me initially, was a daunting task but with Susan, all of my questions were answered and she is available practically all of the time and is happy to guide you through any concerns/issues that arise. I truly could not have bought my home without Susan’s help and I wholeheartedly recommend her service to everyone!

Leslie BowenJun 2025
★★★★★Google ↗

Susan Morgan has been amazing to work with. She has answered all my questions and always leaves with with more knowledge than I came in with. She has helped me through the process step by step towards buying my first home. I'm now a proud homeowner and I'll be happy to work with Susan in the future for any further assistance with my mortgage. Thank you! Also, Erica was amazing with providing me with my Title Loan needs. Thank you Morgan Team!

Megan MartinJun 2025
★★★★★Google ↗

Had a great time working with Susan while finding a house to buy. She helped everything go smoothly and provided me with everything I needed to buy our new house.

Matt BlankenshipMay 2025
★★★★★Google ↗

Susan was very thorough and went above and beyond with any requests that I had. She worked very hard and fast to get my loan approved in time for closing. Thank You Susan!

William RussMay 2025
★★★★★Google ↗

Susan Morgan made our home buying experience easy. Thank you for everything.

Surya RotteMay 2025
★★★★★Google ↗

We just closed on a property today, and let me tell you about The Morgan Team—led by the amazing Susan Morgan! From day one, they were efficient, knowledgeable, and incredibly supportive. Every step of the way, Susan and her team went above and beyond to make sure we felt confident and informed. When unexpected issues came up, they didn’t just solve them—they worked miracles. Their calm professionalism and problem-solving abilities were unmatched. They were true partners in the process, offering guidance, reassurance, and hands-on support when it mattered most. If you're looking for a mortgage broker team that combines expertise with genuine care, look no further. The Morgan Team is the gold standard in the industry. Thank you, Susan, for making this experience smooth and stress-free!

Karralea ListMay 2025
★★★★★Google ↗

We have used Susan and her team for three houses and wouldn’t trust anyone else through the process. They are on it and do a great job of explaining everything, finding the best rates, and keeping you on track for closing. Couldn’t recommend enough!

Taylor PMay 2025
★★★★★Google ↗

I recently had the pleasure of working with Susan Morgan as my mortgage loan officer, and I can't recommend her highly enough! From start to finish, Susan provided exceptional service and expertise. Her attention to detail and thorough understanding of the mortgage process made everything so much easier and stress-free. Thanks again, Susan!

Jacob SmithJan 2025
★★★★★Google ↗

Coming from two young first time home buyers, Susan made the process very easy and painless. Highly recommend if you are looking for your new home and lost with all the information there is to take in, Susan will walk you through each and every step and get you in your house.

John HurleyDec 2024
★★★★★Google ↗

I had an excellent experience working with Susan! I'm a first-time home buyer, so I had a lot of questions. She answered every single one and went above and beyond to make sure I understood what I was doing. I've already recommended Susan to friends and family!

Rachel BushNov 2024
★★★★★Google ↗

The Morgan Team really impressed me with their Friendliness, Professionalism, and Promptness. I would definitely recommend. Susan and Erin deserve more than 5 stars!!!

Dave SchraderMar 2022
★★★★★Verified Client

Susan & her team were amazing throughout the entire home buying process. We closed a little less than a month after an offer accepted without any issues! Amazing communication from her and staff as well. We would recommend her for any mortgage needs!

Hunter SansomFeb 2022
★★★★★Verified Client

Susan's help with out new home purchase certainly made a difference.
Her personal service is professional, organized, and timely. We'd recommend her to anyone needing such services.

Teresa M CoxFeb 2022
★★★★★Verified Client

Susan and her team were very efficient and helpful. Great to work with them.

Robin HoffmanJun 2021
★★★★★Verified Client

I would recommend. Very helpful. Helped me with feeling less anxious about such a big decision to make on my own!

Anne Mariel WestermeyerJun 2021
★★★★★Verified Client

Susan was amazing to work with. She made things so simple and kept us up to date the entire way through the process. We will do business with her again and will refer all our friends and family. Thank you so much Susan!

Mike AfterkirkJun 2021
★★★★★Verified Client

We enjoyed working with Susan and her team. It was a smooth transaction and they were very helpful with any questions we had.

Robin HiffmanJun 2021
★★★★★Verified Client

Amazing experience! Susan is so helpful and gets everything done in a very timely manner. I would recommend her to anyone and will most certainly use her for future services.

Allison LarkinJun 2021
★★★★★Google ↗

The Morgan Team was incredibly effective and efficient in meeting my home buying deadline. Not only did they get me the best rate possible, but they were readily available to talk about all of my concerns. As a first time home buyer, I could not have been happier with my lending experience. To anyone searching for a quality lender, there is no one better than Susan. Special shoutout to Susan and Erin for all of the help. I'll definitely be sending my friends your way as they embark on the home buying journey and coming back myself in the future.

Stephen DunkerJun 2021
★★★★★Verified Client

Susan and her team have always been very informative and more than willing to help with any questions we may have.

Eric JeffriesJun 2021
★★★★★Google ↗

As a first-time home buyer, Susan and her staff were an absolute pleasure to work with. They communicated well, answered all of my questions, and made sure I understood the process. Despite the pandemic, the application process was smooth thanks to her mobile app. I was able to upload all of my documents electronically, and had no concerns about security. My loan closed on time, and my interest rate can't be beat! I would definitely recommend the Morgan team to friends and family!

Rose GallantJun 2021
★★☆☆☆Verified Client

Barely talked to her. Underlings did everything and communication was not good

Lucas wallJun 2021
★★★★★Verified Client

Susan did the refinance for my home. I could not have asked for a more smooth process. Her team is on top of everything and I did not have one thing I needed to worry about. Thank you Susan!!!

Tami MillerJun 2021
★★★★★Verified Client

Susan is great, I was a first time home buyer and had absolutely no idea what I was doing. Susan was there to help me every step of the way from start to finish. I will definitely be returning for my next home purchase. I think my favorite part of it all is she did everything in her power to make sure I understood all the legal jargon in terms I would understand prior to signing any documents.

Danny DonelanJun 2021
★★★★★Google ↗

My experience with Susan and her team was nothing but exceptional They went above and beyond every step of the way If I had questions they had answers If I needed help they were there I would definitely refer them to family and friends

Kim BeetemJun 2021
★★★★☆Verified Client

Great Lender, pleased with the service

Dominic MonsonJun 2021
★★★★★Verified Client

Susan and her team was great. Quick to respond, working constantly, and she kept us informed every step of the process.

Zach SchlarmanJun 2021
★★★★★Verified Client

Susan Moand the team at American mortgage have been great to work with

Joel carlottaJun 2021
★★★★★Verified Client

I have worked in a factory for thirty two years twelve hour shifts They taught me the ropes I now can electronically sign Send and receive fax forward documents The experience was nothing but pleasurable and Three years later I have become friends She sold my friends home and my

Kimberly BeetemJun 2021
★★★★★Verified Client

Easy and great to work with. Thank you

Robert GallowayJun 2021
★★★★★Verified Client

Susan has helped us with 2 mortgages. She does a great job. Everything is where it is supposed to be and on time.

Jerry BrownJun 2021
★★★★★Verified Client

Thank you for ALL your help

Darla SchwartzJun 2021
★★★★★Verified Client

Susan did all the work for us and very friendly and professional. She help with the VA information I needed to apply for the loan all we had to do was to sign the loan and wait for the house to be built. We loved her very much definitely will use her again.

Roy & Joyce DavisJun 2021
★★★★★Verified Client

Susan made the home loan process about as easy as it could be! She was always available for any questions I had and made buying my first home easier than I thought it would be.

Trey CoffmanJun 2021
★★★★★Verified Client

Susan and her Team are great to work with, they make the process easy!

Doug JohnstoneMay 2021
★★★★★Verified Client

As a Realtor, I can always depend upon Susan and her staff to be the subject matter experts, and customer service professionals they are. They do a great job and always back up their commitments to my clients.

Steven PowellMay 2021
★★★★★Verified Client

If you want to make buying a house enjoyable call Susan.

Casey MackeMay 2021
★★★★★Verified Client

Susan was very helpful to us ,she really did everything, made the experience so much easier and lesser stressful going into our new home, Thank you Susan

Mark and Sherry HonMay 2021
★★★★★Google ↗

Susan was extremely competent and informative, and she really looks out for my interests. She makes everything so easy! I can highly recommend her, without reservation, and she will have all of my future business.

Ted CarmichaelMay 2021
★★★★★Verified Client

Susan was great to work with. She is very knowledgeable and professional.
Susan and her team kept us informed through the whole loan process.
I have referred Susan to my family and friends, and all have been just as happy with her service as we were.

Colleen MacKayMay 2021
★★★★★Verified Client

Couldn’t be happier with our work with Susan! She went above and beyond to make sure all options were available and all paperwork was complete to get the best deal available. Highly recommend here and her company.

Mike HintonMay 2021
★★★★★Verified Client

Susan Morgan and her team are the absolute best! We have gone through her for the past 2 purchased houses and just recently for our house refinance. She makes everything so quick and easy and we appreciated that as things are always crazy and busy. Thanks Susan!

Becky Jo SheltonMay 2021
★★★★★Verified Client

We’ve used the services of Susan and her team for multiple home purchases.

We keep returning because they go out of their way to make the process simple.

We keep returning because they assist with the associated issues inherent in looking for the purchase of a new home.

Richard BecknerMay 2021
★★★★★Verified Client

I’ve worked with Susan for over 25 years and she has always made the experience simple and the very best to fit my needs. She’s a true professional in every aspect! You’ll never question choosing her to help you with your needs!!

Jim RiderMay 2021
★★★★★Verified Client

Susan was very efficient , and knowledgeable . She got the job done on the terms promised. Very happy.

Anchala ChanasripoomMay 2021
★★★★★Verified Client

Susan was great!!!!!

Jack CasonApr 2021
★★★★★Verified Client

Awesome to deal with and we got closed fast and on time!

Jason MooreApr 2021
★★★★★Google ↗

Easy and painless operation! Best mortgage company ever. Friendly, prompt and puts the customer first. Thank you so much

Jacob CoxApr 2021
★★★★★Google ↗

I’ve worked with Susan Morgan and American Mortgage twice now in the past few years and both times have been excellent experiences. She and her team were always quick to respond and answer any questions we had and we did get a great rate for our refinanced mortgage. I would 10/10 recommended Susan Morgan!!

Stacie LenziApr 2021
★★★★★Verified Client

DYes I would this pass year has been tough for everyone and challenging to say the least but we think that you handle very well and not to be able to have contact with each other but through all of the text email and fax things work out fine so to who ever you are in good hands with Susan

David RossApr 2021
★★★★★Verified Client

Five star thanks for the great work it made it easy for me I have used Susan mortgage twice now and highly recommend her services

Michael t harrisApr 2021
★★★★★Google ↗

Susan and her team were quick and professional in informing me of what I would need and providing me with information to get me the best deal.

Michaela RiggsApr 2021
★★★★★Verified Client

Great to work with. Susan did a great job for me.

Chris potterApr 2021
★★★★★Verified Client

Susan and her team are on top of things. I would recommend to a friend or family member! They are good at what they do and Susan is very knowledgeable! Once new construction was done it did not take long to close and they had everything ready! They always checked in when they needed too and updated us with important information, also to let us know if they needed something or extra documents from us, If we had to do this again, we would definitely pick Susan at American mortgage thank you for handling and closing our loan we were very pleased!

Ciara and DevinApr 2021
★★★★★Verified Client

Very professional and very easy to understand.
Quick responses and every question was answered very throughly.

Jennifer LoveApr 2021
★★★★★Verified Client

Got back to us quickly and was able to help make sure we got the loan we needed for our new house. Was willing to help answer questions that should have been directed to other groups if she was able to make it easier on us.

David MurphyApr 2021
★★★★★Verified Client

Very professional. Have dealt with Susan Morgan for over 15 years. She always gets the job done. She got me a good rate and did it during the pandemic. Was very good with communications and is very knowledgeable about what is to be done. No disappointments here. Would reccomend to anyone.

William WilsonApr 2021
★★★★★Verified Client

Susan and her team are the best.was the best. They made my loan process the best I have ever experienced. They quickly responded to my questions and followed up to ensure I understood everything.

LisaApr 2021
★★★★★Verified Client

Susan worked with me to get my condo closed on the date I needed even though it was a very tight schedule.

Pamela ChandlerApr 2021
★★★★★Verified Client

Susan was very prompt, efficient, and thorough in obtaining my loan in a very timely manner. Her attention to details and her timely communication was very much appreciated. I would strongly recommend Susan to my friends and family members
Sincerely,
George Saliba
President of Saliba LLC

George SalibaApr 2021
★★★★★Verified Client

Susan was amazing. She led us through our refinance quickly and efficiently. Any question or concern we had was answered promptly and professionally. A truly wonderful and hassle free process.

CurtisApr 2021
★★★★★Verified Client

Susan was great to work with, so happy I had her help. She made everything very easy and she was extremely helpful.

Dawn GodseyApr 2021
★★★★★Verified Client

Yes, definitely. The entire team was wonderful from the beginning to the end. I could not have asked for a better experience. Would recommend the usage of their services!!

Jerome PowellApr 2021
★★★★★Google ↗

Susan and her team made refinancing seamless! She was EXTREMELY responsive and worked with us to make the process very simple. Grateful for and her team helping us save money on our mortgage!

Timmy CroffordApr 2021
★★★★★Verified Client

Ms. Morgan and American Mortgage worked tirelessly to get our loan closed iin just a couple of weeks while coordinating the sale of our home with the purchase of our new home. Their rates are very competitive and Cindy and I were very pleased with the entire process and how simple American made it. We would certainly recommend American Mortgage in the future.

Terry MooreApr 2021
★★★★★Verified Client

Susan Morgan excelled at giving us a very personalized experience. Her knowledge and customer service is second to none.

Bill BakerApr 2021
★★★★★Verified Client

Susan made our loan process effortless....she kept us informed and on track for closure....communication was excellent...we'd highly recommend her to friends and relatives!!!

John T JohnsonApr 2021
★★★★★Verified Client

Very good experience.

Todd kingApr 2021
★★★★★Google ↗

As first time home buyers, Susan was the best that we could have asked for! She was there every step of the way making sure that we understood everything and felt comfortable. Highly recommend!

JR StollApr 2021
★★★★★Verified Client

Highly recommend using Susan Morgan at American Mortgage! I've worked with Susan and team on both initial mortgage and also on refinance - and both times all went like clockwork! Susan and the team at American Mortgage are great at communicating exactly what is needed every step of the way which is precisely what I look for in a lender.

Carol PickersgillApr 2021
★★★★★Verified Client

Susan was great ....she was available at all times and answered all the questions we had as first time buyers. She helped us in every way she could. I would definitely reach out to her if we was every to refer someone to her or refiance

Chad crumApr 2021
★★★★★Verified Client

Great experience. Excellent communication.

GrcApr 2021
★★★★★Google ↗

Working with Susan was great! She made everything easy, responded to questions quickly, and got me a great rate!

Sarah BatesApr 2021
★★★★★Verified Client

Susan did a outstanding job helping us with our financing. Always provided us with all the information we needed. Will only use her going forward!!! Thanks again Susan

Nick GabelApr 2021
★★★★★Verified Client

Susan and her team are very pleasant to work with. She prides herself on closing loans when scheduled. She knows the documentation needed and questions to ask so things don't get tied up in underwriting. I have used her for all my personal mortgage needs and routinely refer her to others.

Craig BurrisApr 2021
★★★★★Verified Client

Susan and her team were very friendly and professional, and they made the entire loan process easy. As a transitioning military veteran and first time home buyer I felt well taken care of. We got a great interest rate and closing was done on time. I would use this team of loan experts again without hesitation.

MattApr 2021
★★★★★Verified Client

Fantastic, smooth and no hiccups at all. Susan and her team were phenomenal and I couldn't imagine having used a different lender.

Steffany CarriganApr 2021
★★★★★Verified Client

Easy to work with.

MarkJul 2020
★★★★★Verified Client

Susan and staff are great to work with.They were very pleasant and professional through the loan process. Even had a few questions, staff were patient, kind and quick with follow up answers. The loan process also was very fast and finished when they said. No delays. Would highly recommend Susan and staff for your mortgage needs.

FaulknerJul 2020
★★★★★Verified Client

Thorough, fast and seamless closing!

Barbara ReedJul 2020
★★★★★Verified Client

Being a first-time home buyer she helped me with things that I did not know. Which helped me to be prepared for when I signed my mortgage.

John HayJul 2020
★★★★★Verified Client

Susan was very efficient and effective and timely during the purchase of my house. She is very knowledgeable and professional and has that personal touch! I would definitely work with her again in the future!

Randy SilerJul 2020
★★★★★Verified Client

Susan Morgan is incredible; not only is she extremely knowledgeable and professional to work with, but she is also also kind and patient and eager to guide you through the process and help wherever she can. I can’t imagine working with anyone else.

Susan KirchnerJul 2020
★★★★★Google ↗

Susan is fantastic. Both my wife and I were freelancers at the time, and getting a mortgage proved much harder than we expected. We had seen several mortgage brokers before Susan, and were on the bring of giving up, when she contacted us. Not only was she able to secure a mortgage, she also introduced us to a homebuyer tax incentive plan in our state that we still benefit from to this day. I feel like we owe our house to Susan and I can't recommend her enough!

David RoodeJun 2020
★★★★★Verified Client

Susan Morgan met all of our lending needs during the purchase of our home. She was very efficient ,patient and caring throughout the process; truly exemplifying professionalism. We would definitely use her in the future, and recommend all friends/family to her for their mortgage services. She is unequivocally our lender of choice and encourage others to do the same if they want top tier experience.

Bryan K LawsonJul 2020
★★★★★Verified Client

I was very impressed with the way Susan handled my loan application - she knew everything I needed to provide, kept on top of the entire process for us, and I feel that she always worked in my best interests. I would recommend her to anyone looking to purchase a house.

WayneJul 2020
★★★★★Verified Client

Susan was extremely helpful throughout the lending process, which can be a stressful time with all of the information coming at you. She was thorough and made sure I understood all of my options, in an effort to create the most informed experience possible. I recommend her to all of my friends and family, and they have all been happy with her as well.

Andrew McGillJul 2020
★★★★★Verified Client

Susan assisted with our first home buying experience. She made it painless and always had an answer available. I look forward to working with her again when we next move!

Brandon BaldoniJul 2020
★★★★★Verified Client

Helped us out tremendously and was upfront about all the details. No going back and forth with all the inspections and what paperwork they needed

Christopher FryJul 2020
★★★★★Verified Client

Very professional and willing to go the extra mile for clients. Definitely my least stressful experience purchasing a home.

Ty MckeehanJul 2020
★★★★★Verified Client

Susan and her team were wonderful to work with while purchasing my first home!

Kelly WiechartJul 2020
★★★★★Google ↗

Susan helped us buy our first and second homes. She was very knowledgeable and helpful through the entire process! We bought "for sale by owner" both times (no realtors involved) and she stepped up as a coach to make sure all of the bases were covered to help us purchase the home. She is an expert in the financing industry.

Heather PilcherJul 2020
★★★★★Verified Client

Susan was very helpful with the process of buying my home. I would recommend Susan to anyone that needs help with the process.

Richard EdmondsonJul 2020
★★★★★Verified Client

Susan was extremely helpful. She made my first home buying experience simple!

Ashley AllfJul 2020
★★★★★Verified Client

The team made the experience a lot easier than expected. While we know a mortgage can require a lot of paperwork and validation the team’s goal was to make it as easy as possible on us and they did. We would work with them again!

MelissaJul 2020
★★★★★Verified Client

They are nice.they help me about my paper work.

Mohammed SohelJul 2020
★★★★★Verified Client

I wouldn't do business with any other mortgage company. This is the 2nd time my wife and I have trusted them to get us the best deal.
If you're looking for a mortgage company you can trust, this is the best.

Richard TometichJul 2020
★★★★★Verified Client

I liked Susan, she was a pro.

Jim mullinsJul 2020
★★★★★Verified Client

Very upfront with all that you need to finance or refinance your home. Very nice person to work with. Will be using Susan again.

Todd AddisonJul 2020
★★★★★Google ↗

Susan is professional and very knowledgeable in the business. She is very personable and down to earth. She communicates effectively, even if it is 11pm and she is at home, she still takes the time to get questions answered. Susan and her team were always keeping me in the loop as the process continued. I will be using her service again and look forward to the easy process and working with great people. I recommend Susan Morgan, as your Mortgage Broker, she always puts forth the best effort for you and will do a great job!

Cheryl HallJul 2020
★★★★★Verified Client

Susan and her team are true professionals and get the job done!! Very caring and personable and great at answering any questions and thoroughly explaining the process !
Thank you Susan!

Debbie LinkJul 2020
★★★★★Verified Client

Susan does her very best to make sure you get the best rate going.

Christine FranklinJul 2020
★★★★★Verified Client

Susan is always on it with her team and she always does the best to help out her customers I’m very happy with her

RayJul 2020
★★★★★Verified Client

Susan did an outstanding job for us. She knows her stuff and can explain it in a way to allow her clients to make informed decisions. There is always someone answering the phone and replying to emails. Communication was outstanding.

Joshua GroomsJul 2020
★★★★★Verified Client

Ease of getting through a home refinance. Also, the kindness of the team!

Mary BushJul 2020
★★★★★Verified Client

Made the process as painless as it can be, and showed fantastic patience with my constant questions and emailing. Highly recommended!

Kent MulcahyJul 2020
★★★★★Verified Client

Absolutely on top of her game. Was able to pull of the unthinkable and close on a house for us in less than 20 days. No matter when we had a question she was there to answer it for us.

Zach WilzbachJul 2020
★★★★★Google ↗

Susan was great from the moment we first talked. I remember it being a Sunday night around ten. That sealed it for me. It showed the level of service that she was willing to supply. I’m very thankful for what she was able to accomplish for me and my family. I would recommend her to anyone.

John ClemonsJul 2020
★★★★★Verified Client

As a first time home buyer I had no idea what to expect. Susan and her team made the home buying experience SO easy and convenient! Her and her whole team were always readily available to answer any questions and fixed any unforeseen issues in no time at all. I’ll always recommend Susan to anyone starting the home buying process!!

Seth CooperJul 2020
★★★★★Verified Client

Susan and her team are awesome, Great, helpful, friendly and on top of her game helping us buy our home. She answered all our questions no matter how small and came through in the end. We would recommend Susan to anyone who wanted to purchase a home. Susan helped us close on our home in 3 weeks.

Toni and Charles HenniesJul 2020
★★★★☆Verified Client

Yes ! Susan Morgan was amazing to work with and made our whole process Easy. Thank you so much !

Brittany stidhamJul 2020
★★★★★Verified Client

Great job, easy to work with

Jason ChildersJul 2020
★★★★★Google ↗

My husband and I were introduced to Susan Morgan during our home building process about 4 yrs ago and let just say that was the best part of the whole process. Her and her team are very knowledgeable, and work with you to get the absolute best rates. I highly recommend .

Maryann AwosikaJul 2020
★★★★★Verified Client

It was a speedy process and I didn’t have to ask a lot of questions because everything was explained during the process.

Belinda WebsterJul 2020
★★★★★Google ↗

Susan and her team were awesome and made buying our first home such a breeze!

Amy EgbersJul 2020
★★★★★Google ↗

Susan and her team made my home buying experience super easy and painless! 10/10!!!

Cameron LewisJul 2020
★★★★★Verified Client

Susan was GREAT 👍..We had so many questions and she helped us through the entire process. We love our new home.

Tommy & Tonya RaleighJul 2020
★★★★★Verified Client

Susan and her team were efficient, friendly and made our experience fun! Next time we refinance, we will not hesitate to use her services again.

Tracy AddisonJul 2020
★★★★★Verified Client

Such a positive and helpful experience! We were first tome home buyers and every single question we had was answered without complaint!

KaylaJul 2020
★★★★★Verified Client

Susan made buying a home nice and easy. Got all our concerns and questions answered.

DeborahJul 2020
★★★★★Verified Client

We was a first time buyers and Susan And Regiana was a great help to assist us in understanding all that is involved in purchasing our new home. We owe a great deal of thanks to them for making it happy for us. They stayed by our side and and assisted us along the way. THANKS AGAIN for all your hard work.

Charles RichersonJul 2020
★★★★★Verified Client

Susan went over and beyond to make the purchase of my condo go smoothly and quickly. She was very helpful and caring. She was truly a joy to work with. I would highly recommend her if you are ready to buy a home and need someone to assist you through the process.

Carolyn WillhoitJul 2020
★★★★★Verified Client

First time home buyer here, Susan made the loan experience so easy for me didn’t know what to expect going thru this process the first time, she made sure I was informed the whole time and took care of everything for me I couldn’t ask for a better experience. Thank you Susan

Connor McnayJul 2020
★★★★★Verified Client

Buying a house is very stressful, Susan basically held our hand through the entire process, made the process so much easier . Wonderful to work with, highly recommend.

SharonJul 2020
★★★★★Verified Client

We have had a seamless experience! Loved the ability to use technology to sign and initiate paper work; as well as, communicate updates and needs. The professionalism and “ do the right thing” mindset. The team was extremely respectful of our time and worked Judiciously to keep us in the loop, on tract and with in protocol legally and ethically!!

We look forward to continue to do business with them when opportunity arises and when asked for recommendations!!

Blessed by our experience and new relationships!!

Lisa SebaldJul 2020
★★★★★Google ↗

Susan and her team are fantastic to worth with. i can't recommend them enough.

Donovan AyersJul 2020
★★★★★Verified Client

I appreciated all the help and patience that I received from you personally and from your team. I would definitely use your services in the future and highly recommend your services.

Lynnan RohrerJul 2020
★★★★★Verified Client

Susan is easy to work with , fair, and communicates well.

GCJun 2020
★★★★★Verified Client

I have known Susan for many years and she has handled all my home mortgages and refi's with speed and has been very helpful. I recommend her because she is helpful, speedy and accurate.

Paul WestermanJun 2020
★★★★★Verified Client

Got the job done.

Dave MorganJun 2020
★★★★★Google ↗

I’ve worked with Susan and her team twice and it has been a great experience both times. Straightforward, responsive, and informative!

Laura PetersJun 2020
★★★★★Verified Client

Susan is thoughtful and knows how to handle any situation that may arise during home buying process.
She was already available to answer questions and keep me calm .

JltownJun 2020
★★★★★Google ↗

I highly recommend

Tina CobesJun 2020
★★★★★Verified Client

The process was easy and they were fantastic about answering any questions. Great team!

Kristin DalyJun 2020
★★★★★Verified Client

Susan was so helpful and supportive. Thank you!

Matt TerryJun 2020
★★★★★Verified Client

Was wonderful just when I thought things were not going to work Susan came through !!!!

Chris WagnerJun 2020
★★★★★Verified Client

Its always a stressful time buying something especially if its your first time susan was wonderful in helping achieve my purchase overcoming numerous hurdles i would definitely recommend her

Kimberly WinkleJun 2020
★★★★★Verified Client

Susan is very knowledgeable and so easy to work with, especially during a normally stressful time...buying a home and moving. Thanks Susan!

Rodney and Donnita StephensJun 2020
★★★★★Verified Client

Yes Susan was great to work with. She helped us along the way and made it easy to get the pre-approval to start shopping for a house and followed through on the final process to make it go smooth

Marcia HicksJun 2020
★★★★★Google ↗

I highly recommend Susan. I have closed on two loans with Susan and she is very knowledgeable, trustworthy, confident, & professional. She made it an easy process and always kept me informed throughout.

Kim McKeehanJun 2020
★★★★★Verified Client

I have known Susan for 6 years and she is always available to answer a question I may have pertaining to new mortgage questions. I can’t wait to buy another home so I can work with her.

LauraJun 2020
★★★★★Verified Client

Susan was absolutely WONDERFUL to work with! Our house hunting and bidding was a rough ride with all the homes on the market going so fast! She was always available to write up a new offer letter within an hour no matter what time to make sure we were prepared! Her assistant Erin is top notch as well! Always available to answer every single question day or night! House hunting is hard and stressful and these two made it so easy from start to finish! I should add I am a bartender so I work on tips and this didn’t phase them one bit! It was more work on their end and they were so patient and always ready! This is who you need in your corner if your buying a home!

Kyndra HarshbargerJun 2020
★★★★★Verified Client

We bought a home with Susan in 2014, did a refinance in 2015, and just bought another home with her group in March 2020. We love her office and staff and wouldn't go anywhere else for our home buying or refinancing needs in the future!

Linzy BrefeldJun 2020
★★★★★Verified Client

If you are looking for a team to help with your mortgage needs then Susan Morgan is a good place to start. You will be sure all your needs are taken care of and you will have peace of mind.

Mary MorrisJun 2020
★★★★★Verified Client

I worked with Susan not once but twice and would go to her again in a minute. Why spend your time looking for another mortgage service when you were completely satisfied TWO times already.? She and her staff were quick, knowledgeable, extremely professional and understood my time constraints. They worked efficiently, stuck to deadlines and kept the ball rolling throughout the mortgage process on both properties I bought in the last six years. Why go anywhere else? Go visit Susan Morgan and her team for your next mortgage loan and you will not be disappointed.

KathleenJun 2020
★★★★★Verified Client

Susan and team were fantastic to work with when I bought my home in Northern KY just over a year ago! Susan made it WAY easy thru the entire process. She clearly let me know what documentation that I needed to provide and answered any questions promptly. I'd work with Susan and team again in a heartbeat!

Carol Pickersgill.Jun 2020
★★★★★Verified Client

Susan did a very good with my loan I am very happy with loan she was very good with all parts of my loan had had no problems. If you need a good loan person Susan Morgan is your person to see

Chris BucksathJun 2020
★★★★★Verified Client

Very professional and thorough!

Dana and Jessica MurphyJun 2020
★★★★★Verified Client

Susan and her team are responsive, helpful, organized, and professional. I have recommended them to many people and will continue to do so. They are great!

Dillon AdamsJun 2020
★★★★★Verified Client

I have had to honor of working with Susan for the purchase of two houses. Susan was able to take a tedious process and keep it simple. I knew exactly what I needed to do and submitting documents each time was seamless. Susan is a wonderful professional, who is able to guide me through a very intense process, communicating as needed, and wrapping up services with most recently, a beautiful new home to move into. Thank you Susan. I have told all my friends to use you for their Real Estate Needs,

Charlene Burlew,Jun 2020
★★★★★Verified Client

We had a great experience working with Susan! The process of refinancing our home was so smooth and easy, even with the COVID craziness going on! She was always quick to reply with any questions we had. I could not have asked for a better experience!

Shonda LeenJun 2020
★★★★★Verified Client

Susan Morgan and her assistants, Erin and Mark, were true professionals. Every step of the process was easy. They kept the ball rolling and I couldn’t believe how fast we were able to close. The Morgan Team truly helped turn our dreams into reality. If you’re looking for mortgage financing, call Susan, you’ll be glad you did.

Michelle StevensJun 2020
★★★★★Verified Client

Susan is extremely helpful and to the point. I wouldn’t go with anyone else

Adam LeenJun 2020
★★★★★Verified Client

I contacted Susan Morgan for a refinance of my mortgage and received the quick, informed, courteous response and assistance I have come to expect from her and her team. This is my third time working with Susan for a mortgage or refinance and will continue to come back any time I can use her services!

Meghan DJun 2020
★★★★★Verified Client

Susan Morgan and her team are amazing. I have closed 2 loans with her and both have closed on time without an issue. My first loan was as soon as Covid-19 hit. The banking industry had changed the way loans are processed and Susan and her team stayed on schedule and kept me in the loop with everything that was going on.

Michael MillerJun 2020
★★★★★Verified Client

Susan Morgan’s group was excellent! Answered all my questions and took care of us quickly. They definitely made sure that we were taken care of!

Jamie SJun 2020
★★★★★Verified Client

Susan and Erin made our financing experience much less difficult. They are thorough, knowledgeable and extremely helpful.

Mary HershJun 2020
★★★★★Verified Client

We couldn't have asked for better service. Susan is very knowledgeable and extremely efficient. We would definitely recommend her for any loan services that you may need.

J & T MaynardJun 2020
★★★★★Verified Client

Fast. Professional. Wouldn’t use anyone else.

Tyler WittmerJun 2020
★★★★★Verified Client

Susan has helped me finance four homes over the last twenty-five years, I won't use anyone else. She makes the process easy and understandable especially for a person that doesn't want to be bothered with the details. Everything has gone smoothly at all four of my closing events and she works directly with the realtors, title company and insurance company on my behalf. Thanks for making my life easier:)

Linda BlessingJun 2020
★★★★★Verified Client

Awesome to work with, and the experience was worry free. I would recommend Susan to everyone who is looking for top notch service.

Suzanne RevackJun 2020
★★★★★Zillow

Susan and her team did great work for us during an extremely turbulent time! We started the home buying process before it got crazy and they were there for us throughout the whole time when we needed them. Thanks for the great work! We highly recommend Susan and her team.

zuser202002201149582Apr 2020
★★★★★Zillow

I would use Susan again and again. We bought a property that was extremely hard to get a loan on and she did it. She is very resourceful and I would recommend her to everyone.

zuser201707281315021Jan 2020
★★★★★Zillow

I have closed two loans with Susan now and I wouldn't use anyone but Susan. She is knowledgeable and top of her game. my credit is less than perfect and both times she was ableto get me a VA loan with a low interest rate. even when other brokers said no. I love working with Susan.

backinthegame0305Jan 2020
★★★★★Zillow

I highly recommend Susan for your mortgage broker. She is knowledgeable and extremely interested in giving the highest level of customer service. She won’t stop until you are at your closing! Thanks to Susan and her company I’m in my new house!

Laura ShepherdOct 2019
★★★★★Verified Client

Susan and her team were fantastic! As a first time home buyer she walked me through every step, answered any question I had and made me feel comfortable and confident through the entire process! I will definitely work with her in the future and highly recommend her and her team!

kthompson82Jul 2019
★★★★★Zillow

Susan is very friendly, knowledgeable, and helpful. She guided us through the entire home-buying process and made it as easy as possible for us. We would definitely recommend her!

Logan JeffriesJun 2018